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Is our 9-1-1 system working?

Is our 9-1-1 system working? (ABC7)

In October 2016, the 7 On Your Side I-Team conducted accuracy tests from cell phones placing 9-1-1 calls.

The results were shocking — often leaving dispatchers as helpless as the victims they were trying to reach.

Now, nearly two years later, Senior Investigative Reporter Lisa Fletcher circles back to see if anything has changed in the video above.

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